Consignments are not being allocated to delivery runs

Incident Report for CartonCloud

Resolved

This incident has been resolved.
Posted Mar 01, 2019 - 22:41 AEDT

Monitoring

The issue with Consignments not allocating to delivery runs has now been resolved. You can update unallocated records by selecting the blue MORE drop down menu on the Consignment page and selecting "PERFORM AUTO ALLOCATION"
Posted Mar 01, 2019 - 16:11 AEDT

Identified

The issue has been identified and a fix is being implemented.
Posted Mar 01, 2019 - 16:02 AEDT

Update

We are continuing to investigate this issue.
Posted Mar 01, 2019 - 15:18 AEDT

Update

We are continuing to investigate this issue.
Posted Mar 01, 2019 - 15:18 AEDT

Investigating

Some consignments are not being allocated to delivery runs.
Posted Mar 01, 2019 - 15:17 AEDT
This incident affected: Web Application Portal / APIs (Asia Pacific).