All Systems Operational

Uptime over the past 90 days. View historical uptime.
Web Application Portal / APIs (Asia Pacific) Operational
Web Application Portal / APIs (Americas) Operational
Mobile Applications Operational
Sales Order Processing Operational
Purchase Order Processing Operational
Consignment Processing Operational
Search Operational
Authentication and User Management Operational
Notifications Operational
Charging and Invoicing Operational
Integration Providers Operational
Self-Managed Integrations Operational
Zapier Operational
Integration Platforms Operational
Shopify Operational
Shopify API & Mobile Operational
StarShipIt Operational
Xero Operational
Xero Ltd - API Accounting API Operational
Other Integration Platforms Operational
Label Printing Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Sep 12, 2026

No incidents reported today.

Sep 11, 2026

No incidents reported.

Sep 10, 2026

No incidents reported.

Sep 9, 2026

No incidents reported.

Sep 8, 2026

No incidents reported.

Sep 7, 2026

No incidents reported.

Sep 6, 2026

Scheduled maintenance (APAC environment) 6 September 2026 (6:00 AM AEST)
Completed - The Asia-Pacific environment database upgrade has completed successfully. Further monitoring will take place through today
Sep 6, 06:55 AEST
Verifying - The Asia-Pacific environment database upgrade has completed, we are currently monitoring to ensure all aspects have recovered.
Sep 6, 06:35 AEST
In progress - The Asia-Pacific environment database upgrade is underway this work is expected to complete by 7:00 AM AEST
Sep 6, 06:00 AEST
Scheduled - We will perform a database upgrade on our Asia-Pacific environment on Sunday, 6 September at 6:00 AM AEST. This work is expected to take up to 1 hour. Users may remain logged in, however we recommend waiting until the maintenance window has completed for reliable system use. Please ensure any work is saved before the start time to avoid disruption. This upgrade will help us provide better performance for our customers.
Sep 4, 15:47 AEST

Sep 5, 2026

No incidents reported.

Sep 4, 2026

No incidents reported.

Sep 3, 2026

No incidents reported.

Sep 2, 2026

No incidents reported.

Sep 1, 2026

No incidents reported.

Aug 31, 2026

No incidents reported.

Aug 30, 2026

Scheduled Maintenance (APAC Environment) - 30 August 2026 (6:00 AM AEST)
Completed - The database maintenance update on our Asia-Pacific environment has completed successfully
Aug 30, 06:57 AEST
Verifying - Verification is currently underway following application of the scheduled updates
Aug 30, 06:38 AEST
Update - Database maintenance in our Asia-Pacific environment will commence shortly. This is expected to take up to one hour.
Aug 30, 06:00 AEST
Scheduled - We will perform a database maintenance update on our Asia-Pacific environment on Sunday, 30 August at 6:00 AM AEST to improve system performance. This work is expected to take up to 1 hour. Some screens may be temporarily unavailable or experience disruption during this window. We recommend waiting until the maintenance window has completed before recommencing work, for more reliable performance.
Aug 28, 12:51 AEST

Aug 29, 2026

No incidents reported.

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