All Systems Operational

Uptime over the past 90 days. View historical uptime.
Web Application Portal / APIs (Asia Pacific) Operational
90 days ago
99.88 % uptime
Today
Web Application Portal / APIs (Americas) Operational
90 days ago
100.0 % uptime
Today
Mobile Applications Operational
90 days ago
100.0 % uptime
Today
Sales Order Processing Operational
90 days ago
99.91 % uptime
Today
Purchase Order Processing Operational
90 days ago
100.0 % uptime
Today
Consignment Processing Operational
90 days ago
100.0 % uptime
Today
Search Operational
90 days ago
100.0 % uptime
Today
Authentication and User Management Operational
90 days ago
100.0 % uptime
Today
Notifications Operational
90 days ago
100.0 % uptime
Today
Charging and Invoicing Operational
90 days ago
100.0 % uptime
Today
Integration Providers Operational
90 days ago
100.0 % uptime
Today
Self-Managed Integrations Operational
90 days ago
100.0 % uptime
Today
Zapier Operational
90 days ago
100.0 % uptime
Today
Integration Platforms Operational
90 days ago
99.99 % uptime
Today
Shopify Operational
90 days ago
100.0 % uptime
Today
Shopify API & Mobile Operational
StarShipIt Operational
90 days ago
100.0 % uptime
Today
Xero Operational
90 days ago
100.0 % uptime
Today
Xero Ltd - API Accounting API Operational
Other Integration Platforms Operational
90 days ago
99.96 % uptime
Today
Label Printing Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

May 12, 2026

No incidents reported today.

May 11, 2026

No incidents reported.

May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.

May 8, 2026

No incidents reported.

May 7, 2026

No incidents reported.

May 6, 2026

No incidents reported.

May 5, 2026

No incidents reported.

May 4, 2026

No incidents reported.

May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

May 1, 2026

No incidents reported.

Apr 30, 2026

No incidents reported.

Apr 29, 2026

No incidents reported.

Apr 28, 2026
Investigating outage
Resolved - This incident has been resolved.
Apr 28, 13:28 AEST
Update - The mitigation has been successful and the system now appears stable. Users are able to access the system and perform operations as normal.

Any Self Managed integration executions which failed are currently being replayed by our team. Any other queued integration executions should have been processed as normal during the outage.

We are still continuing to monitor closely and will update further if anything changes. We appreciate your patience during this outage.
Apr 28, 12:09 AEST
Monitoring - We've deployed a mitigation and are closely monitoring. Users can now access the system and perform operations. However, we expect some issues to continue and are monitoring closely. We will continue to provide updates through this banner
Apr 28, 11:17 AEST
Update - We’re continuing to investigate the issue, with no change in status at this time. We’ll provide updates through this banner as soon as more information becomes available.

Users may experience intermittent access to the system, but performance remains unstable for now. We apologise for the inconvenience caused.
Apr 28, 10:26 AEST
Update - We’re continuing to investigate the issue, and remediation efforts are underway. We’ll provide updates through this banner as soon as possible.

Users may experience intermittent access to the system, but performance may remain unstable.
Apr 28, 09:36 AEST
Update - We’re currently investigating an issue affecting access to the CartonCloud app. Users may be unable to log in or use key features.

Our team is working to restore service as quickly as possible. We’ll provide an update as soon as possible through this banner.
Apr 28, 08:42 AEST
Investigating - We’re currently investigating an issue affecting access to the CartonCloud app. Some users may be unable to log in or use key features.

Our team is working to restore service as quickly as possible. We’ll provide an update shortly.
Apr 28, 08:37 AEST
← Incident History Powered by Atlassian Statuspage