Label Printing
Monitoring - PrintNode is now operational and labels can again be printed from both the webapp and the mobile. We will continue to monitor for any issues.
Jun 3, 09:56 AEST
Identified - We are currently experiencing issue with the printing of ZPL labels from CartonCloud (both the webapp and the mobile app). The issue is caused by an outage with PrintNode (CartonCloud Connect). This issue is being monitored with PrintNode and we will advise once the system is operational again.
Jun 3, 09:47 AEST
Uptime over the past 90 days. View historical uptime.
Web App Operational
90 days ago
99.96 % uptime
Today
Search ? Operational
90 days ago
100.0 % uptime
Today
FTP Operational
90 days ago
100.0 % uptime
Today
Outgoing Email Operational
90 days ago
99.99 % uptime
Today
Incoming Email Operational
90 days ago
100.0 % uptime
Today
Help Operational
90 days ago
100.0 % uptime
Today
Mobile App Operational
90 days ago
99.97 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Response Time
Fetching
Error Rate
Fetching
Past Incidents
Jun 3, 2020

Unresolved incident: Label Printing.

Jun 2, 2020

No incidents reported.

Jun 1, 2020
POD Generation
Resolved - This incident has been resolved.
Jun 1, 13:06 AEST
Identified - Please be aware that we have identified an issue with the generation and downloading of POD files from the web app that occurred in the last 15 minutes. This issue has been identified and is now resolved. We will continue to monitor.
Jun 1, 12:44 AEST
May 31, 2020

No incidents reported.

May 30, 2020

No incidents reported.

May 29, 2020

No incidents reported.

May 28, 2020

No incidents reported.

May 27, 2020

No incidents reported.

May 26, 2020

No incidents reported.

May 25, 2020

No incidents reported.

May 24, 2020

No incidents reported.

May 23, 2020

No incidents reported.

May 22, 2020

No incidents reported.

May 21, 2020

No incidents reported.

May 20, 2020
File Generation
Resolved - This incident has been resolved.
May 20, 11:53 AEST
Update - We are continuing to reprocess files that came in via FTP between 5am and 8am
May 20, 11:45 AEST
Monitoring - A fix has been implemented and we are monitoring the results.
May 20, 08:11 AEST
Investigating - We are currently experiencing issues with the generation of files from the system. This is impacting all documents including packing slips, delivery notes and consignment notes. The team are currently working to resolve this.
May 20, 07:49 AEST
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