Monitoring - CartonCloud may be offline this Sunday between 8am - 10am AEST. After this downtime, users accessing app.cartoncloud.com.au will be redirected to app.cartoncloud.com and the updated Login 2.0 screen. To minimise disruption, those who access CartonCloud via app.cartoncloud.com.au, please switch over to app.cartoncloud.com and update the domain in your password manager before the downtime
Jul 19, 2024 - 13:30 AEST
Web Application Portal / APIs Operational
90 days ago
100.0 % uptime
Today
Mobile Applications Operational
90 days ago
99.94 % uptime
Today
Sales Order Processing Operational
90 days ago
100.0 % uptime
Today
Purchase Order Processing Operational
90 days ago
100.0 % uptime
Today
Search ? Operational
90 days ago
100.0 % uptime
Today
Authentication and User Management Operational
90 days ago
100.0 % uptime
Today
Notifications Operational
90 days ago
100.0 % uptime
Today
Charging and Invoicing Operational
90 days ago
100.0 % uptime
Today
Integration Providers Operational
90 days ago
100.0 % uptime
Today
Prismatic Operational
90 days ago
100.0 % uptime
Today
Zapier Operational
90 days ago
100.0 % uptime
Today
Integration Platforms Operational
90 days ago
100.0 % uptime
Today
Shopify Operational
90 days ago
100.0 % uptime
Today
StarShipIt Operational
90 days ago
100.0 % uptime
Today
Xero Operational
90 days ago
100.0 % uptime
Today
Label Printing ? Operational
90 days ago
99.98 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Response Time
Fetching
Error Rate
Fetching
Past Incidents
Jul 19, 2024

Unresolved incident: Redirection to app.cartoncloud.com.

Jul 18, 2024

No incidents reported.

Jul 17, 2024

No incidents reported.

Jul 16, 2024

No incidents reported.

Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.

Jul 12, 2024

No incidents reported.

Jul 11, 2024

No incidents reported.

Jul 10, 2024

No incidents reported.

Jul 9, 2024
Resolved - Android mobile app is back to normal performance and operational.
Jul 9, 17:00 AEST
Monitoring - A fix has been implemented for the recent App crashing issue for Android mobile app users. Users can now update to version 5.2.1. We will continue to monitor performance.
Jul 9, 14:45 AEST
Identified - We are aware of an issue relating to the most recent Android version 5.2.0 causing the mobile app to crash for some users. We are currently working on a fix. This can be bypassed in the short term by un-installing and re-installing the app, forcing the user to re-login.
Jul 9, 10:59 AEST
Jul 8, 2024

No incidents reported.

Jul 7, 2024

No incidents reported.

Jul 6, 2024

No incidents reported.

Jul 5, 2024

No incidents reported.