A fix has been implemented and we are monitoring the results.
Posted Apr 01, 2025 - 10:35 AEDT
Identified
We have identified the likely cause of the issue and are working toward a fix. We will communicate further updates through this banner.
Posted Apr 01, 2025 - 10:32 AEDT
Investigating
We are aware of an issue with users being unable to login or being unable to load certain screens in the application. We are investigating the issue and will provide further updates through this banner.
Posted Apr 01, 2025 - 10:11 AEDT
This incident affected: Web Application Portal / APIs (Asia Pacific) and Mobile Applications.