Web and Mobile App Performance issues

Incident Report for CartonCloud

Resolved

This incident has been resolved.
Posted Apr 10, 2024 - 14:51 AEST

Monitoring

A fix has been implemented for the recent issues and performance in the Web app and Mobile app are back to normal. We will continue to monitor results.
Posted Apr 10, 2024 - 12:46 AEST

Identified

We have identified issues with loading certain pages, lists and general performance in the Web app and Mobile app. We are currently working on a fix and will advise once complete.
Posted Apr 10, 2024 - 12:14 AEST

Investigating

We are aware of issues with loading certain pages and general performance. We are currently investigating and will provide further updates once known.
Posted Apr 10, 2024 - 11:58 AEST
This incident affected: Web Application Portal / APIs and Mobile Applications.