We have identified an issue impacting some customers from being able to process transactions in the application.

Incident Report for CartonCloud

Resolved

This incident has been resolved.

Posted Mar 09, 2022 - 11:04 AEDT

Update

A fix has been implemented and we’re monitoring the results.

Posted Mar 09, 2022 - 10:53 AEDT

Update

We are continuing to monitor for any further issues.

Posted Mar 09, 2022 - 10:30 AEDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Mar 09, 2022 - 10:29 AEDT

Update

We are continuing to work on a fix for this issue.

Posted Mar 09, 2022 - 10:25 AEDT

Identified

The issue has been identified and a fix is being implemented.

Posted Mar 09, 2022 - 10:21 AEDT

Update

We have identified an issue impacting some customers from being able to process transactions in the application.

Posted Mar 09, 2022 - 10:09 AEDT

Update

We are continuing to investigate this issue.

Posted Mar 09, 2022 - 10:07 AEDT

Update

We are continuing to investigate this issue.

Posted Mar 09, 2022 - 10:06 AEDT

Investigating

We have identified an issue impacting some customers from being able to process transactions in the application.

Posted Mar 09, 2022 - 10:05 AEDT

This incident affected: Web App.