Web and Mobile App Outage

Incident Report for CartonCloud

Postmortem

Posted Aug 11, 2022 - 11:08 AEST

Resolved

This incident has been resolved.

Posted Aug 11, 2022 - 11:07 AEST

Update

The issue has been identified and the Web and Mobile app are now operational. We are continuing to monitor performance.

Posted Aug 11, 2022 - 10:19 AEST

Monitoring

The issue has been identified and the Web and Mobile app are now operational. We are continuing to monitor performance.

Posted Aug 11, 2022 - 10:12 AEST

Investigating

We are currently investigating an issue regarding Timeout Errors. We are working to resolve the issue as soon as possible.

Posted Aug 11, 2022 - 09:48 AEST

Monitoring

We are currently investigating an issue regarding Timeout Errors. We are working to resolve the issue as soon as possible.

Posted Aug 11, 2022 - 09:34 AEST

This incident affected: Web App and Mobile App.