Monitoring - Shopify is currently experiencing an unplanned outage, we are monitoring and will provide updates as they come to hand
Apr 02, 2025 - 14:11 AEDT
Web Application Portal / APIs
Operational
90 days ago
99.7
% uptime
Today
Mobile Applications
Operational
90 days ago
99.97
% uptime
Today
Sales Order Processing
Operational
90 days ago
99.99
% uptime
Today
Purchase Order Processing
Operational
90 days ago
99.92
% uptime
Today
Search
?
Operational
90 days ago
100.0
% uptime
Today
Authentication and User Management
Operational
90 days ago
100.0
% uptime
Today
Notifications
Operational
90 days ago
100.0
% uptime
Today
Charging and Invoicing
Operational
90 days ago
99.93
% uptime
Today
Integration Providers
Operational
90 days ago
99.95
% uptime
Today
Prismatic
Operational
90 days ago
99.96
% uptime
Today
Zapier
Operational
90 days ago
99.94
% uptime
Today
Integration Platforms
Major Outage
90 days ago
99.96
% uptime
Today
Shopify
Major Outage
90 days ago
99.9
% uptime
Today
Shopify API & Mobile
Operational
StarShipIt
Operational
90 days ago
100.0
% uptime
Today
Xero
Operational
90 days ago
100.0
% uptime
Today
Xero Ltd - API Accounting API
Operational
Label Printing
?
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
This incident has been resolved.
Apr 1, 10:52 AEDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Apr 1, 10:35 AEDT
Identified -
We have identified the likely cause of the issue and are working toward a fix. We will communicate further updates through this banner.
Apr 1, 10:32 AEDT
Investigating -
We are aware of an issue with users being unable to login or being unable to load certain screens in the application. We are investigating the issue and will provide further updates through this banner.
Apr 1, 10:11 AEDT
Completed -
The scheduled maintenance has been completed.
Mar 23, 09:00 AEDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 23, 08:00 AEDT
Scheduled -
We will undergo database maintenance this Sunday, March 23rd, between 7-8 am AEST. This is expected to take approximately 10 minutes, during which time the system will be unavailable. All incoming data will be queued and processed once we are back online.
Mar 21, 14:41 AEDT