All Systems Operational

Uptime over the past 90 days. View historical uptime.
Web Application Portal / APIs (Asia Pacific) Operational
90 days ago
99.97 % uptime
Today
Web Application Portal / APIs (Americas) Operational
90 days ago
100.0 % uptime
Today
Mobile Applications Operational
90 days ago
99.94 % uptime
Today
Sales Order Processing Operational
90 days ago
100.0 % uptime
Today
Purchase Order Processing Operational
90 days ago
100.0 % uptime
Today
Consignment Processing Operational
90 days ago
100.0 % uptime
Today
Search ? Operational
90 days ago
100.0 % uptime
Today
Authentication and User Management Operational
90 days ago
100.0 % uptime
Today
Notifications Operational
90 days ago
100.0 % uptime
Today
Charging and Invoicing Operational
90 days ago
100.0 % uptime
Today
Integration Providers Operational
90 days ago
100.0 % uptime
Today
Self-Managed Integrations Operational
90 days ago
100.0 % uptime
Today
Zapier Operational
90 days ago
100.0 % uptime
Today
Integration Platforms Operational
90 days ago
99.98 % uptime
Today
Shopify Operational
90 days ago
100.0 % uptime
Today
Shopify API & Mobile Operational
StarShipIt Operational
90 days ago
100.0 % uptime
Today
Xero Operational
90 days ago
99.94 % uptime
Today
Xero Ltd - API Accounting API Operational
Other Integration Platforms Operational
90 days ago
100.0 % uptime
Today
Label Printing ? Operational
90 days ago
99.94 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Nov 3, 2025

No incidents reported today.

Nov 2, 2025

No incidents reported.

Nov 1, 2025

No incidents reported.

Oct 31, 2025

No incidents reported.

Oct 30, 2025
Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Oct 30, 20:05 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 30, 20:00 AEDT
Scheduled - We will perform a system configuration update this evening from 8 PM AEDT. All users will be logged out briefly while we complete the update, which is expected to take no longer than 5 minutes. Please ensure any work is saved before this time to avoid interruption.
Oct 30, 18:00 AEDT
Oct 29, 2025

No incidents reported.

Oct 28, 2025

No incidents reported.

Oct 27, 2025

No incidents reported.

Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

Oct 24, 2025

No incidents reported.

Oct 23, 2025

No incidents reported.

Oct 22, 2025

No incidents reported.

Oct 21, 2025
Issues with degraded performance due to an AWS Outage.
Resolved - This incident has been resolved.
Oct 21, 10:47 AEDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 21, 08:32 AEDT
Update - We’re currently experiencing an issue with the Dashboard page not loading correctly after login due to the AWS Outage, as well as degraded site performance.
Quick Fix:
You can still access your account by updating your browser address to another page — for example:
https://app.cartoncloud.com/[youraccount]/SaleOrders

From there, you’ll be able to navigate through the system as usual.
Our team is working to resolve this as soon as possible — thank you for your patience!
Oct 21, 03:58 AEDT
Identified - The issue has been identified.
Oct 21, 03:19 AEDT
Investigating - We are are aware of an issue that is causing degraded performance due to an AWS Outage. Further updates will be provided through this banner.
Oct 21, 03:18 AEDT
Oct 20, 2025

No incidents reported.

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