All Systems Operational

Web Application Portal / APIs Operational
90 days ago
99.73 % uptime
Today
Mobile Applications Operational
90 days ago
99.99 % uptime
Today
Sales Order Processing Operational
90 days ago
99.99 % uptime
Today
Purchase Order Processing Operational
90 days ago
99.92 % uptime
Today
Search ? Operational
90 days ago
100.0 % uptime
Today
Authentication and User Management Operational
90 days ago
100.0 % uptime
Today
Notifications Operational
90 days ago
100.0 % uptime
Today
Charging and Invoicing Operational
90 days ago
99.93 % uptime
Today
Integration Providers Operational
90 days ago
99.95 % uptime
Today
Prismatic Operational
90 days ago
99.96 % uptime
Today
Zapier Operational
90 days ago
99.94 % uptime
Today
Integration Platforms Operational
90 days ago
99.98 % uptime
Today
Shopify Operational
90 days ago
99.94 % uptime
Today
Shopify API & Mobile Operational
StarShipIt Operational
90 days ago
100.0 % uptime
Today
Xero Operational
90 days ago
100.0 % uptime
Today
Xero Ltd - API Accounting API Operational
Label Printing ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Mar 29, 2025

No incidents reported today.

Mar 28, 2025

No incidents reported.

Mar 27, 2025

No incidents reported.

Mar 26, 2025

No incidents reported.

Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025
Completed - The scheduled maintenance has been completed.
Mar 23, 09:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 23, 08:00 AEDT
Scheduled - We will undergo database maintenance this Sunday, March 23rd, between 7-8 am AEST. This is expected to take approximately 10 minutes, during which time the system will be unavailable. All incoming data will be queued and processed once we are back online.
Mar 21, 14:41 AEDT
Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

Mar 19, 2025

No incidents reported.

Mar 18, 2025

No incidents reported.

Mar 17, 2025

No incidents reported.

Mar 16, 2025
Resolved - This incident has been resolved.
Mar 16, 11:37 AEDT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 16, 11:04 AEDT
Identified - We have identified the issue and are working toward a fix.
Mar 16, 10:00 AEDT
Investigating - We are aware of an issue with connections between Zapier and CartonCloud. We are investigating the issue and will provide further updates through this banner.
Mar 16, 09:22 AEDT
Completed - The scheduled maintenance has been completed.
Mar 16, 07:30 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 16, 07:00 AEDT
Scheduled - We will be performing an infrastructure upgrade on Sunday, March 16, 2025, at 6:00 AM AEST. During this time, there will be a brief disruption to API Client token requests, as documented here (https://api-docs.cartoncloud.com/#authentication). The outage is expected to last less than 30 minutes, after which normal API functionality will be restored. We recommend calling our API outside this outage window.
Mar 14, 15:06 AEDT
Mar 15, 2025

No incidents reported.